Limited Lifetime Warranty

At Mimash Jewelry, we take immense pride in the quality and craftsmanship of our jewelry, and we are pleased to offer a Limited Lifetime Warranty to ensure your lasting satisfaction. This warranty is designed with your peace of mind in consideration, covering various aspects of your jewelry ownership experience.

Coverage:

1. Manufacturing Defects:

   • Our Lifetime Warranty comprehensively covers any manufacturing defects in our jewelry at no cost to you. If you suspect a manufacturing issue, kindly email us at warranty@mimashjewelry.com with:
     • Clear photos showcasing all angles of the jewelry in question.
     • Your name, order number, or the email used for the order.

   Once we receive this information, our team will guide you through the claim process.

2. Servicing & Repairs:

   • Recognizing the importance of your cherished jewelry, our Lifetime Warranty also includes repair and resizing services for issues unrelated to manufacturing, subject to a small service fee. To initiate servicing or repairs, please email us at warranty@mimashjewelry.com with:
     • Details of the requested service.
     • Clear photos capturing all aspects of the item in question.
     • Your name, order number, or the email used for the order.

   Upon receipt of this information, our team will provide instructions for the next steps.

The Fine Print:

• Not all claims are considered manufacturing defects. Common issues not covered include discoloration due to exposure, wear and tear from normal usage, accidental damage, and stones falling out due to wear-related causes.
• Discoloration or fading from exposure to swimming pools, hot tubs, bathing, or harsh chemicals is not covered.
• Our warranty does not extend to items lost or stolen.
• Please note that any services performed by entities other than Mimash Jewelry, such as maintenance, repair, resizing, or soldering, will void the warranty on that specific item.

For any warranty-related inquiries or to initiate a claim, contact us at warranty@mimashjewelry.com. Mimash Jewelry is dedicated to ensuring your jewelry's longevity and your continued satisfaction throughout its lifetime.